Jody Sedrick

This week I was reading the Linked-In Group “SAP Mobility – Mobilizing Business on the Move”. The question posed to the group “Which smartphone/PDA mobile platform, in your opinion, will dominate the market in five years Microsoft ( Mobile 7), Google (Android) or Apple (iPhone)?” seems to be the question many of the “mobile denizens” are asking. Each of the platforms have their own pros and cons, depending on what you’re looking for but the choice really comes down to the details of the applications you will be running.  One thing is for sure in five years none of the Mobile Os options will be the same as they are today. The evolution is too fast.  Like cars, boats and any other product change is the only thing that is a constant. However in the technology it seems change is exponential. With continued improvements in Smartphones, Mobile OS platforms, 3G/4G networks... (more)

Mobility - The True Extension of Business

According to the IDC the world’s mobile worker population will surpass one billion people by the end of this year. This means there are vast opportunities to bring mobile technologies into the work place and improve business. This week I had the opportunity to visit with a client who had taken a weekend to estimate what his paper processes were costing him. Here is one segment of the break down: Cost per Technician: Time to complete paperwork after every service call – 20 minutes Average calls per day per technician – 6 Total technician time to complete paperwork – 2 hours Ave... (more)

Tablet PC Market Heating Up

The Tablet PC market is heating up with new contenders entering the market to compete for your consideration. Apple has clearly set the bar and grabbed an early market share. The question is will other vendors throwing their hat in the ring have significant offerings to entice Tablet PC Users? Samsung introduces a potentially strong contender with the Galaxy. I’m not sure where they came up with the name — but I digress. The main draw to the Galaxy is it runs Android OS and will be offered by the 4 major cellular providers. The Galaxy offers a very responsive 7 inch screen. Suppor... (more)

Own Your Mistakes and Win the Customer!

Over the past couple of weeks I’ve watched in utter amazement the utterly poor response by Apple to the technical design flaws in the iPhone 4 Antennae. Basically if you hold the iPhone with your left hand you run a high risk of dropped calls. When Steve Job’s was confronted by Rory Sinclair about the issue Steve Jobs responded to Rory “Just don’t hold it that way.” Come on let’s get realistic! It reminds me of the old joke. A man says to the doctor, “It hurts when I do this!” The doctor says, “Don’t do that.” Apple’s latest response is for customers to purchase a bumper for $29... (more)

3 Business Relationships Crucial to Your Success

I’ve written about the importance of relationships in sales many times. I’ve understood the MASSIVE value of relationships intuitively but last night after attending a Bradley Sugars “Business is Booming” seminar I gained a new understanding of why relationships are important. Simply put, strong relationships provide “lifetime value”. Lifetime value is the value of a relationship over time – ideally a lifetime. Essentially there are three relationships you need to constantly nurture. Customers Centers of Influence Host Beneficiary Relationships Customers: Nurturing relationships wi... (more)